Lieven Vuye (General Manager) of Vuye Flexible Packaging:
“During the production process there were some issues with one of our printing towers. To prevent downtime including the loss of valuable production time, we directly contacted DG press. After consulting DG press we had to check some aspects and it turned out that one of the oscillators blocked. However, our own technician couldn’t solve our problem directly.
In the following week we could still use the press without making use of the broken oscillator. During the weekend DG press came to solve the problem which allowed us to use the entire press again after that weekend. DG press sent a professional service engineer who solved our problem immediately.”